Email to all 14/2

Following up from the email the other day (which you can read at I have been unable to repel the attackers.  It seems that they have installed a back door into the system (their own lock and key) and can come and go as they wish.  If there is one good thing in all this, they are not being destructive.  Their method is to insert files into sites (not modify existing files) and extract bank details from people who click links in phishing emails.  I have had a process running that advises me of some system changes and I have been jumping on anything quick smart and deleting it.  But it is a stressful, unsustainable, tail chasing exercise and I am over it.

After a lot of deliberation and following a wave of intrusions this week, I have decided to abandon this server.   I have no choice…the bastards are smarter than me and are relentless. The process of moving all accounts to a new clean server and checking them for malware is under way.  I don’t anticipate much disruption (except to my weekend) but it is a semi- automated process so errors do happen.

What I would like you to do is keep an eye on your website and let me know if anything changes.  Keep an eye on your emails and make sure they keep working. 

I know some of you have had your sites affected.  If you have, please contact me, I would like to make it up to you.

To all of you I deeply and sincerely apologise.  I have been humbled by this event.  It has affected me in many ways and has certainly made me realise that there are some bastards out there who just don’t care…my faith in human nature has been rattled a bit. 

However I intend to keep offering the awesome level of support that has seen 123host grow by word of mouth only.  I thank you for your ongoing support.


Leave a Reply

Your email address will not be published. Required fields are marked *