May 2021 newsy thing

Thanks for your ongoing support for 123host by being a customer. 123host is your classic “small business”, which means I can give personalised support and be agile, not necessarily having rigid policies. I get the opportunity to watch projects progress from an idea to fruition…you aren’t an anonymous username to me.

Why you should invest in a domain name -

Keep in mind that pretty soon plain .au domains are going to become available.  For example I will most definitely register  If you have a .au domain (, etc) already, you will be given first option to grab your domain in plain .au.  You don’t have to do this, but I don’t think it will be expensive.  I will update everyone when I hear more.

While we are on domains, some of you are going to receive an email from the domain registry, emailing on behalf of 123host.  It seems they have done an audit of ABNs and Business Numbers used to register .au domains and have identified those that have expired or are invalid for some reason. There are about 30 people with domains that won’t be able to be renewed if their details aren’t updated.  This is completely out of my hands and I am happy to give you some ideas if you do receive one of these emails.  The first thing to do is not panic, in most cases it will be easy to resolve if you want to keep the domain – contact me.

I learned something recently, but first some background. If you have a multi-word domain, especially if it has the same letter at the end of one word and the start of the next, it can be hard to read when written e.g. (I just made that up). Many of you would have had me suggest Camel Case, so the domain would read – this is perfectly legitimate and doesn’t need any settings or anything…just get in the habit of writing your domain like that. It is much easier to read and more memorable.

But I learned there are other lettering cases too.

camelCase, PascalCase, snake_case, kebab-case - notacje w kodzie - YouTube

As I mentioned, my favourite, Camel Case; “TheQuickBrownFoxJumpsOverTheLazyDog”. But did you know that there is also Snake Case? “the_quick_brown_fox_jumps_over_the_lazy_dog”? I didn’t. So I did a bit of research and discovered the delightfully named Kebab Case “the-quick-brown-fox-jumps-over-the-lazy-dog”. I suggest you drop this bit of trivia into a conversation one day to appear very smart and geeky.

I know I waffle on about awesome customer service and truly try to live up to the 123host slogan of “giving the level of customer service I wish I received elsewhere“. I shake my head when I send an email somewhere and they auto respond “you should receive a reply in 48 – 72 hours“. I reckon I am living up to the 123host promise; during May, 58% of support tickets were answered within 1 hour and 73% were answered within 4 hours. I am pretty happy with that. To open a support ticket you can either log into the client area at (this verifies you) or send an email to – if it is an email, I may ask you to verify yourself if I need to make any critical changes.

CleverReach® Official Newsletter Plugin for WordPress

WordPress continues to dominate as the software of choice. Please make sure your are keeping your plugins and the WordPress core up to date (Currently 5.7.1) or you may suffer the same fate as a new 123host customer whose site had been shut down elsewhere because out of date plugins had allowed malware to be inserted into his site. Keeping things up to date is relatively easy. Log into your WP dashboard and you should be notified of anything out of date. Updating is a couple of clicks.

If you want it to be even easier, subscribe to the 123host WordPress management service. I keep everything up to date for you and help with other administrative and security related tasks. You receive a monthly report on all the activity carried out. It is only $55 per year and includes some bonuses like a Divi license and any other perks I spot for subscribers. More information at

Free SSL for everyone!


If you recall a few months ago I announced Free SSL certificates now available.  This was pretty cool, Lets Encrypt started making SSL certificates available for free.  This is huge, the sale of SSL has been big business for a long time, way overpriced.  As often happens, someone has come along and disrupted the model and it has collapsed.

Now free SSL certificates are becoming the norm.  So much so that an upgrade to the 123host server happening as I write this, is automatically applying a free certificate for every single domain.  Even yours!

What does this mean?  Why SSL?  To find out you can read this article.

So what do you need to do to have your site use the certificate that is available?  Just use https:// instead of http:// and you will see a green padlock appear in the address bar, like this


If you are using WordPress you can make this the default URL by going into the dashboard > Settings and change the URL in two places by just putting the s in there and making it https://


Easy Peasy.

If you aren’t using WordPress and you need some help, open a support ticket – did you see what I did there?

Vote 123host

For those of you not in Australia, today is election day here. To all Australians I urge you to vote wisely, vote early, vote often. For me it was easy to choose 1st and 2nd preferences and then I had to decide who I loathed least…in descending order.  Don’t ya’ love democracy?

If you haven’t voted, here are the latest 123host announcements and electoral policies.

When elected, 123host promises to continue to follow up the handful of ‘something is a bit slow’ reports promptly. We will also rapidly discover that for a couple of days the network was running on half duplex before it was reset to full duplex.

As part of our new communications policy we will also explain the difference between half duplex and full duplex by likening it to using a 2 way radio Vs a phone – you can skip this paragraph if you don’t want your brain to bleed. Half duplex conversation only goes in one direction at a time, that is what happens on a radio – you talk, you release the button, you listen. Repeat. Full duplex is like a phone, you can talk back and forward without having to wait for the other end to finish…that is sometimes called a political debate.

123host has always been a strong supporter of backups and our policies have continually reminded you, our appreciated supporters, of the value of backups. In recent times we have been requested by constituents to rescue them when something has gone wrong. By increasing the expenditure on backups we promise to continue to provide regular backups and to keep them offsite.

Unlike other candidates 123host is always transparent and tells the truth, so here are our two technical policy paragraphs about backups. There are three levels carried out – daily, weekly and monthly. Just how it sounds, that is how often a backup is carried out and then over-written. A monthly backup is done at the beginning of each month, similarly one is done at the beginning of each week. If you suddenly realise you need something you accidentally deleted a couple of weeks ago, these are your saviours. Then there is a daily backup enabling a restore from any of the last 7 days.

If you are running as an independent and have your own policy statement that includes personal backups, be like 123host and keep your backups off the main server. The whole idea is to have them available if something goes horribly wrong e.g. The Shooters Party wins the election. It is pointless having your backups on the original computer if it has been burned, stolen or shot at by the new Prime Minister.

I want you to hear from our Minister for Security, that’s me. I’m not talking about the security of our major political donors, we will always look after them. No, I want to address the security of the traffic to and from your website. If you aren’t collecting sensitive information or orders for products this may not interest you, but it is worth reading.

SSL certificates (Secure Socket Layer) provide encryption between the browser and the server to theoretically stop snooping on the data going back and forth. I say ‘theoretically’ because there is nothing that is 100% secure. The URL becomes https:// instead of http:// and there is usually a padlock icon in the address bar like this SSLYou can read about SSL here  – note the prices for their SSL certificates.

At 123host we are going forward with 3 word slogans and the next one is “Free SSL certificates” – we will not enter into any discussion on whether that is really an abbreviated 5 word slogan. Yes, each and every 123hosted citizen is now entitled to a free SSL certificate. In your cpanel area under Security you will see our new department called ‘Let’s Encrypt SSL’, no appointment needed. If you get stuck, open a support ticket – no cash donations required.

Longer term 123host voters have all received election material explaining that we have changed allegiances and have formed a coalition with a new domain wholesaler. The amalgamation will take about a year all up, and has been quite a pain in the proverbial. But we shall persist with what we know is good and decent and right. So when and if you receive an email with an EPP code (the password) for your domain, please promptly forward it to You will then receive a ballot paper asking if you approve the domain transfer, in this plebiscite (as in the possible upcoming ‘real’ plebiscite) vote YES to approve. The 123host party will monitor the situation closely and stay in close communication with people affected.

Finally, 123host has always been the party of great customer service but we have had to take a tough love policy recently with people who have failed to keep their party membership up to date. When an invoice is 14 days overdue your service is suspended. We are a compassionate party so your service will be unsuspended for a week and you’ll receive a gentle reminder – no thugs in our party. If there hasn’t been a payment or something worked out the next suspension will stick. You receive another reminder, gently but eerily threatening that if it it isn’t all sorted out in a few days, everything will be deleted. We don’t like having to do that, but we do also understand that sometimes projects don’t quite work out.

If you need time to pay or something is going wrong, speak to the party leadership. We are a party for the people.
Thank you for listening citizen.
Leader and benign dictator at

Beware some domain registration emails

I regularly receive an email from confused customers asking “is this email real?” and I always praise them for being wary.  There are many many scams on the internet and I am happy to help sort the scam from the spam and the ham.

This particular email is sent regularly and it can actually be prevented (see below).


The email is skilfully written to be as confusing as possible – note the highlighted line.  It sounds ominous “Failure to complete your Domain name search engine registration by the expiation date may result in cancellation of this offer”.  Well whoopee do!  They may cancel the offer  of registering your domain on search engines…something that is completely unnecessary.

So if you receive this, convert it from scam to spam.

And if you want to not receive this sort of email, for $5.50 per year 123host offers domain privacy which will hide your real email from the scammers.